ph03 Privacy Policy

1. Who We Are

This Privacy Policy applies to the ph03 online gaming platform, accessible at https://ph03.vip ("ph03," "we," "us," or "our"). ph03 is the data controller responsible for the personal data of players and visitors who use the ph03 platform.

ph03 operates in compliance with the Philippine Amusement and Gaming Corporation (PAGCOR) regulations and the Data Privacy Act of 2012 (Republic Act No. 10173), as implemented by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy governs the collection, use, storage, and disclosure of personal data in connection with your use of the ph03 website, mobile interface, games, and all associated services (collectively, the "Platform"). By registering for or using the ph03 Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

ph03 collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (for age verification — you must be 21 or older)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city/municipality, province)

2.2 Identity Verification (KYC) Data

• Government-issued Philippine ID (PhilSys National ID, passport, driver's license, UMID, SSS ID, or voter's ID) — including ID number, issue date, and expiry date
• Proof of address documents (utility bill, bank statement, or barangay certificate)
• Selfie or facial image for identity verification purposes

2.3 Financial Data

• GCash or PayMaya / Maya account details (registered mobile number and account name)
• Bank account details (account name, bank name, account number) for bank transfer transactions
• Debit card details (card number, expiry date — stored in tokenized form only)
• Transaction history: deposits, withdrawals, wagers, winnings, and bonus activity

2.4 Gaming & Account Data

• Account username and encrypted password
• Game history, session duration, and wagering patterns
• Bonus and promotion participation history
• Responsible gaming settings (deposit limits, loss limits, self-exclusion status)
• Customer support interaction records

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the Platform
• Login timestamps and session activity logs
• Cookie and tracking technology data (see Section 7)

3. How We Collect Your Data

ph03 collects your personal data through the following means:

• Direct collection: Data you provide when registering for an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Data collected automatically when you use the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Data received from identity verification service providers, payment processors, fraud prevention services, and PAGCOR or other regulatory authorities as required by law.

4. How We Use Your Personal Data

ph03 uses your personal data for the following purposes:

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, ph03 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the ph03 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

ph03 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data only in the following circumstances:

6.1 Service Providers

ph03 engages trusted third-party service providers who process data on our behalf under strict data processing agreements. These include:

• Identity verification and KYC service providers
• Payment processors (GCash, PayMaya/Maya, and partner banks)
• Cloud hosting and infrastructure providers
• Fraud detection and cybersecurity services
• Customer support platform providers
• Analytics and platform performance tools (using anonymized or aggregated data where possible)

All service providers are contractually required to process your data only as instructed by ph03 and to maintain appropriate security standards.

6.2 Regulatory & Legal Authorities

ph03 is required by Philippine law to share certain data with regulatory and law enforcement authorities, including:

• PAGCOR — for licensing compliance, player protection, and regulatory reporting
• Anti-Money Laundering Council (AMLC) — for suspicious transaction reporting under RA 9160
• National Privacy Commission (NPC) — in the event of a data breach or regulatory inquiry
• Philippine courts or law enforcement agencies — when required by a valid court order or legal process

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ph03's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the ph03 Platform. They help us recognize your device, remember your preferences, and improve your experience on the Platform.

7.2 Types of Cookies We Use

You can manage your cookie preferences through your browser settings or through the ph03 cookie consent tool. Note that disabling strictly necessary cookies may affect the functionality of the Platform.

8. Data Retention

ph03 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLC requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming history: Retained for three (3) years from the date of the gaming session, or longer if required for dispute resolution or regulatory purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.
• Technical and usage logs: Retained for up to twelve (12) months, after which they are anonymized or deleted.

When your data is no longer required, ph03 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

ph03 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and ph03 is encrypted using 256-bit SSL/TLS technology. Sensitive data at rest (including passwords and payment details) is stored in encrypted form.
• Access controls: Access to personal data is restricted to ph03 staff and service providers who have a legitimate need to access it. All access is logged and audited.
• Two-factor authentication: ph03 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular security audits: ph03 conducts regular internal and third-party security assessments to identify and address vulnerabilities.
• Incident response: ph03 maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph03:

• Right to be informed: You have the right to know what personal data ph03 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data ph03 holds about you, free of charge, once per calendar year.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details in Section 15. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy & Age Restriction

The ph03 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. ph03 does not knowingly collect personal data from individuals under the age of 21.

All new accounts are subject to mandatory age verification. If ph03 discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the account, delete the associated personal data, and return any deposited funds to the source payment method.

If you are a parent or guardian and believe that your child has registered on ph03, please contact our support team immediately so we can take appropriate action.

12. Third-Party Links

The ph03 Platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies only to the ph03 Platform and does not cover the privacy practices of any third-party websites or services.

ph03 is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the ph03 Platform.

13. International Data Transfers

ph03 primarily stores and processes your personal data within the Republic of the Philippines. In some cases, data may be processed by our service providers in other countries (for example, cloud infrastructure providers with data centers in the Asia-Pacific region).

Where personal data is transferred outside the Philippines, ph03 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012.

ph03 will not transfer your personal data to countries that do not provide an adequate level of data protection without your explicit consent or without appropriate contractual safeguards in place.

14. Changes to This Privacy Policy

ph03 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. The most current version of this Privacy Policy will always be available at https://ph03.vip/privacy-policy.

Your continued use of the ph03 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Privacy Policy, you must close your account and cease using the Platform.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the ph03 Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.